Overview

Established in 2001, Zevas is a leading outsourced and insource customer contact solutions provider. The organisation operates across Europe and North America, serving a range of industry verticals including Telecommunications and Financial Services. Zevas and its team of highly skilled staff deliver tailor-made, client-specific solutions.

For years, Zevas had an on-premise solution in place and, although keen to move to the cloud, the organisation had concerns about moving to a public cloud solution. The nature of a public cloud platform left Zevas open to cybersecurity breaches – something the company was eager to mitigate against. It soon became clear that Zevas needed a private cloud solution, however – despite having the expertise in-house to build it – Zevas was apprehensive about the large scale capital investment required to do so.

In other words, the organisation wanted what most desire; state of the art infrastructure without the large price tag. Certain there was a more cost-effective way, the organisation began looking for a reliable and trustworthy private cloud provider.